At RAID Recovery Services, we are dedicated to ensuring customer satisfaction and delivering top-notch services. We provide a range of resolution options for our EU customers facing concerns or issues.
If you require assistance or wish to file a complaint, kindly contact our support team directly at:
We are committed to promptly and efficiently resolving your concern.
EU customers have the opportunity to address disputes through Alternative Dispute Resolution (ADR). This approach is typically swifter, less formal, and more cost-efficient than conventional court processes. ADR encompasses mediation, conciliation, and arbitration.
The EU’s Online Dispute Resolution (ODR) platform is accessible for resolving disputes. Managed by the European Commission, this official website facilitates out-of-court conflict resolution between consumers and traders.
To access the ODR platform, please visit https://ec.europa.eu/consumers/odr.
Under EU law, you have the right to seek redress if you encounter unfair treatment or if our services do not meet your expectations. For detailed information on your consumer rights, kindly refer to the European Commission’s consumer rights page: Consumer Rights and Complaints.
At RAID Recovery Services, we value our customers and strive to provide outstanding service. If you have any inquiries or need additional assistance, please do not hesitate to contact us.
