RAID Drive Recovery

A server is an essential tool in many companies, as it stores vital documents and deploys mission-critical programs. Failure of this system can lead to instability of the entire business flow. 

Causes of Server Drive Failures:

  • Employee Errors
  • Partition Table Malfunction
  • Records Table Malfunction 
  • File System Failure
  • Incorrect Settings
  • Malfunction of Configuration Files

If your server fails, taking the device to a reliable data recovery company is essential. Otherwise, the data may be lost irreversibly, or there will be a small chance of retrieving it. Before restoring the deleted or lost data, you should not run any data recovery software as it may overwrite your crucial files.

PITS Global Data Recovery Services’ engineers perform complex server data recovery. They resolve the physical problems of the server-grade hard drives in the ISO Certified Class 10 Cleanroom. Data in case of logical malfunctions is successfully restored thanks to years of experience and cutting-edge data retrieval tools.

HP Enterprise-level HDD Data Failure

Recently, our data recovery team received a 3R-A3845-AA HPE 18.2 GB HDD for an expedited evaluation. A server had been put into operation, which included two hard disk drives. When booting up, the operating system could not recognize the disk assemblies, as user data was unavailable.

The customer had two HDDs assembled in RAID 1. RAID level 1 uses mirroring to create redundancy and failure tolerance. One of the drives failed due to constant overloading.

The client did not pay attention to it, thinking of changing the disks later. As the hard drives used in arrays were bought at the same time, the life span was approximately the same. So the second hard disk drive failed as well.

RAID 0 Data Recovery

During the consultation, the client decided to proceed with the expedited evaluation, which was finished in 8 hours. Our team of experts received the drive, and an engineer started diagnostics immediately. Software analysis did not show much as the drive was not showing in the BIOS. So the technician unsealed the drive in the cleanroom and inspected the drive components.

He noticed that the hydraulic bearings of the spindle motor were damaged due to overloading. This type of malfunction is solved by transferring the magnetic platters to a new donor drive for data extraction processes. The client was informed about the estimated turnaround time and recovery percentage when the evaluation was finished. Upon receiving his approval, we started to recover lost files.

Enterprise-level HDD Spindle Motor Recovery

The motor failure can include jamming the shaft of the spindle motor. For successful data recovery in case of jamming, our technicians wedge the shaft using special techniques. In case of failure, the engineers transfer a package of magnetic disks into a donor case with a serviceable engine.

However, this method is highly complex due to subsequent balancing of the magnetic disks on the spindle. In case of spindle motor windings failure, the motor can be pressed out for replacement, eliminating the need to balance the magnetic disks on the spindle.

In the client’s case, our engineers had to take out the magnetic platters and transfer them to a new exact same HDD model. Further, he properly balanced and aligned the disks. Thanks to years of experience and a vast range of spare media storage devices, our expert successfully extracted all the data and started to analyze it.

As with the majority of HP hard drives, the analysis was done through the diagnostics terminal. Service Area malfunctions were detected.

HDD Service Area Data Recovery


A typical feature of this malfunction is that the disk may or may not be detected correctly in the BIOS. Also, incorrect passport information can indicate problems in the service area of the drive. 

HP Hard Drive Restoration

Since the drive’s service area is the surface of magnetic platters, damage to service information may indicate severe problems with the hard drive. Rash actions of inexperienced technicians can lead to a complete impossibility of recovering data.

Our data recovery specialist conducted diagnostics to determine ways to solve problems in the firmware area of the drive. It was done in accordance with the architecture of the drive. The translator corruptions were detected and fixed using our advanced data recovery scripts. 

The specialist recovered 100% of all lost data. The customer reviewed the data recovery results and approved them. We sent the data via a secure cloud storage link, as the total volume of recovered files did not exceed the 20GB limit.

Call our customer service team at (888) 611-0737 to request our advanced solutions. The highly qualified engineers will safely restore all your lost files and deliver them to you confidentially.