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Promise Technology RAID Data Recovery Services

Expert Recovery for Pegasus, VTrak, and SuperTrak Systems
We recover data from Promise Pegasus, VTrak, and SuperTrak systems affected by drive failures, array corruption, or failed rebuilds. Our engineers safely rebuild RAID configurations to restore critical files with precision, security, and minimal downtime.

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No Data, No Fee

Quick Estimate

Secure File Review

99% Success Rate

Common Promise RAID Failures We Recover

Promise RAID systems like Pegasus and VTrak are reliable, but even these arrays can fail due to hardware issues, firmware corruption, or configuration loss. We handle failures such as:

  • Multiple drive failures within the same RAID group
  • Controller malfunctions or firmware corruption
  • Failed or incomplete RAID rebuilds
  • Accidental reconfiguration or volume deletion
  • File system corruption or unreadable partitions
  • Sudden power loss or hardware component failure

When these problems occur, the array may appear degraded, offline, or unmountable. Our engineers can reconstruct the RAID and restore full access to your data safely.

Our Expertise in Promise RAID Recovery

We specialize in all Promise Technology RAID platforms used in enterprise, creative, and surveillance environments. Our engineers understand the firmware logic and storage architecture across all product lines, ensuring precise recovery of complex arrays.

Our expertise includes:

Systems

Promise Pegasus, VTrak, Vess, and SuperTrak models

RAID Configurations

RAID 0, 1, 5, 6, 10, 50, and 60 arrays

Environments

macOS, Windows Server, Linux, VMware, and Hyper-V

Data types

Volumes, LUNs, snapshots, and logical drives

Even if your Promise array won’t mount or shows lost volumes, we can rebuild the RAID virtually and restore full access to your data with accuracy and reliability.

What to Avoid After a Promise RAID Failure

Taking the wrong steps after a Promise RAID failure can make recovery far more difficult. To protect your data, avoid these actions until a full evaluation is performed.

  • Do not attempt to rebuild or reinitialize the array through Promise Utility or WebPAM.
  • Avoid swapping or reseating drives to test connectivity.
  • Do not run file system repair tools on degraded or offline volumes.
  • Refrain from updating firmware or importing configurations from another system.
  • Do not power-cycle the enclosure repeatedly in an effort to make it mount.

Following these guidelines helps preserve the array’s integrity and ensures the highest possible success rate during professional recovery.

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Start RAID Data Recovery

RAID Recovery Services is dedicated to providing customized RAID Data Recovery Services specifically designed for businesses and companies. Our team of skilled professionals possesses advanced technology and extensive knowledge in RAID configurations, guaranteeing efficient and secure recovery of vital data.

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Verify Your Files

After successfully recovering your files, we will schedule a secure remote session for you. This service enables you to:

Review Your Files

Verify that all essential files have been recovered to your satisfaction.

Easy Access

Conveniently check your data from your preferred location.

Confidential and Safe

Experience a secure and private process during the entire session.

What Our Clients Say

Client feedback confirms consistent success in recovering failed RAID systems with precision and speed. Our results-driven approach delivers operational continuity and enterprise-level reliability when it matters most.

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Frequently Asked Questions

Shut down the system immediately and avoid any rebuild or reinitialization attempts. Continuing to power or modify the array can overwrite metadata and reduce recovery success.
Yes. We recover data from all Promise Technology systems, including Pegasus, VTrak, Vess, and SuperTrak models, regardless of configuration or failure type.
No. Running software-based recovery tools can damage parity data or alter the RAID structure. Professional imaging and controlled reconstruction are essential for safe recovery.
Recovery time varies depending on the number of drives, RAID level, and the cause of failure. After evaluation, we provide a clear time estimate and progress updates.
Yes. We can restore data from Promise systems with controller malfunctions, firmware corruption, or failed rebuild attempts, ensuring safe reconstruction of the original array.

Trusted Expertise

Looking for a recovery partner you can trust?
We’ve got your back

We provide secure and efficient RAID recovery, backed by experience in handling complex storage systems.

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